Background Screening Essential in the Healthcare Industry

Mar 30, 2018
All businesses face similar challenges when it comes to background screening.  Challenges result from regulatory-driven requirements, compliance issues, liability mitigation... and the need to protect the organization's image and reputation. But each industry faces its own unique challenges, particularly in the special case of the healthcare segment of the economy. The healthcare industry is an aggregation and integration of sectors within the economic system that provides goods and services to treat patients or clients with curative, preventive, rehabilitative, and palliative care. It includes the generation and commercialization of goods and services lending themselves to maintaining and re-establishing health. The modern healthcare industry is divided into many sectors and depends on teams of trained professionals, paraprofessionals and administrators to meet health needs of individuals, including "vulnerable populations" (minors aged 17 and under, people with disabilities, and individuals aged 60 and older).  For example, even organizations treating patients for lice are considered by federal and state governments as members of the healthcare industry, since their personnel i…

Best Practices for Verifying Credentials

Feb 28, 2018
Many companies and organizations that need to verify an applicant's credentials – be it education, professional license, driver's license, work experience, or income – rely on proof submitted by the individual who is applying for whatever position the company or organization is attempting to fill.  The position may be a job, a volunteer, a franchisee, a country club member, a tenant for a rental unit, or even a board of director for the organization or company. Relying on any documentation submitted by the "interested party," i.e., the actual applicant, is an extremely poor business practice that places the company or organization at significant risk.  Based on decades of experience and real-life case studies, I know this to be true.  As a CEO of a background screening company that has processed millions of transactions, we have documented instances that substantiate how verification with the original source, i.e., the state Department of Motor Vehicles, the university or college, the employer, state licensing board, the IRS (to verify tax returns), etc. is crucial if the veracity of the credential or document is to be reliably verified. If one simply thinks rationally about the …

Litigation Checks and Civil Record Searches are Problematic

Jan 31, 2018
Searching for civil records and litigation checks can largely be a waste of dollars and time.  As a consumer reporting agency (CRA), Reliable Background Screening understands this.  Sadly, many other companies will sell civil record searches or litigation searches, while disavowing that they are a CRA.  By stating they are NOT a CRA, these other companies sell information essentially as a data dump, and refuse any responsibility for providing either false positives or false omissions. Many individuals believe there is a "complete litigation" check that is possible.  Unfortunately most companies will sell civil court record searches, and not explain the difficulties involved.   I prefer to explain the shortfalls of performing civil record searches, so that our clients and prospective clients will understand that even if performed, civil records may be missed. There is a reason why all three credit bureaus settled a lawsuit and changed the way they report public record information.  Below are links to two articles I wrote on this subject.  Although these articles focus on the tenant screening industry, the issues exposed involve all users of credit reports.  The main take-away here…

Strong Economy Means Higher Job Turnover for 2018

Dec 29, 2017
With 2017 ending with record highs in the stock market, the job market for 2018 is expected to be robust.  In addition to many companies hiring for new positions, the rate at which people will be quitting jobs is expected to be about twice the level it was during the economic collapse of the "great recession."  Thus, the need for hiring will exist at countless companies and organizations, and that also necessitates employee background checks. Whether it's a small business, municipal government, multinational corporation, or a non-profit – organizations and companies need to properly vet new hires to protect their brand, their employees, and their customers.  Performing proper employee background screening mandates having appropriate procedures, disclosures, and authorization forms, as employee screening is governed by federal law (the FCRA – Fair Credit Reporting Act) and often also state and local laws. Additionally, performing thorough "best practices" employee background checks will help protect companies against Negligent Hiring and Retention Liability lawsuits.  The cost of a proper background check typically will be less than one day's pay.  In those occasional instances wh…
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